Privacy Policy

1. Information We Collect

A) Information You Provide

• Name/handle (including Discord username)
• Contact info (email, social handles)
• Order details (requirements, preferences)
• Files you send (footage, images, logos, scripts)
• Messages and communications in tickets

B) Website/Technical Data

• Device/browser information
• IP address (may be logged by hosting providers)
• Approximate location (derived from IP)
• Pages visited and basic analytics events (if enabled)
• Cookies (if enabled)

C) Payments

If payments are handled via third-party providers, we typically do not store full payment card details. Payment providers process and store payment information under their own policies.

2. How We Use Information

We use information to:

• Provide and deliver Services
• Communicate about orders, updates, and support
• Improve our website and workflows
• Prevent fraud/abuse and enforce our Terms
• Maintain records for accounting/tax (where required)

3. How We Share Information

We may share information with:

• Service providers (hosting, analytics, file storage, customer support tools) strictly as needed
• Payment processors (for billing)
• Legal authorities if required by law or to protect rights/safety

We do not sell your personal information.

4. Cookies and Analytics

If we use cookies/analytics, they may be used to understand traffic and improve the site. You can control cookies through your browser settings. If required by law, we will present a cookie banner/consent mechanism.

5. Data Retention

We keep information as long as needed to:

• Fulfill orders and support
• Maintain business records and comply with legal obligations

We may delete or anonymize data when it is no longer needed.

6. Your Rights

Depending on your location and applicable law, you may have rights to:

• Access the personal information we hold
• Request correction or deletion
• Object to certain processing
• Request a copy (portability)

To exercise rights, contact: ammadahmed549@gmail.com

7. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children under 13.

8. Security

We take reasonable measures to protect information, but no method of transmission or storage is 100% secure.

9. International Users

If you access our Services from outside India, your information may be processed in other countries where our providers operate.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted with a revised effective date.

11. Contact

Privacy questions: ammadahmed549@gmail.com